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Cancellation and Refund Policy

Version 1.0 · Updated 10 Ekim 2026

Withdrawal, cancellation, and refunds. This text applies to the website and the mobile app.

Right of withdrawal

A consumer may withdraw from a distance contract within 14 days without giving a reason. The period starts on the day the contract is formed.

Custom software and digital services that have already started with your approval may fall under the legal exception. We tell you this and ask for approval before work starts.

Refunds

Approved refunds go back to the same payment method within 14 days after we receive the request. Email info@karahanyazilim.com with the order or job number.